ACA Connects is dedicated to providing our members with timely information and resources related to the pandemic. We will continue to update this page with new content as the situation continues to evolve. Our thoughts are with you as you strive to keep your families, employees and customers safe as you keep your communities connected throughout this health emergency.


For background and the most up-to-date information, please visit the Centers for Disease Control and Prevention Coronavirus Disease website and follow on Twitter and Facebook .

Information for Healthcare Providers, First Responders, and Research Facilities:

Information for Families and Households:

Information for Schools and Childcare Providers:

Information for Community Events and Gatherings:

Information for Military Response:



The COVID-19 epidemic will no doubt affect ACA Connects members businesses in many ways.  As "social distancing" becomes the norm, Americans will rely increasingly on residential broadband networks for telework and distance learning-and, as always, our members' networks will be critical lifelines to reach 9-1-1 and stay connected with their families and neighbors.  Members will also need to ensure they are taking steps to keep employees safe, while maintaining business operations and keeping the network up and running.

ACA Connects wants to hear what you are doing to meet these and other challenges.  Knowing your actions will greatly benefit ACA Connects' advocacy in Washington. We are interested in learning about any special policies members have implemented for the benefit of their customers or the public, such as waiving certain fees or expanding access to basic service for low-income residents.  We welcome feedback by email and are also available to discuss these matters by telephone at 412.922.8300.