Digital CX Strategies to Drive Subscriber Loyalty, Increase Revenue, and Reduce OpEx

Wednesday, November 13
| 2:00-3:00 p.m. EST

You have fast speeds, amazing technology, and a great team. Enhance your customers’ experience by embracing digital communication channels. This session explores why and how broadband service providers can:

  • Differentiate themselves with dynamic omnichannel service experiences to communicate with subscribers on their terms;
  • Leverage digital automation to streamline operations;
  • Improve subscriber satisfaction;
  • Drive subscriber loyalty and growth.

Join this session and learn from leading solution vendors and real-world implementation from a premier all-fiber broadband service provider.

This webinar is open to ACAC Operator Members only.

If you have any questions on how to participate, please contact Tomeika Slappy, ACA Connects’ Manager of Member Services, at [email protected].

Speakers:
Mike Roddy – GOCare, CEO and Co-founder
Shane Schilling – LiveOak Fiber, CEO
Chelsi Runyan – Calix, Senior Manager, Business Insights Success
John Higginbotham – ACA Connects, EVP and COO (Moderator)